Sunil K.

Horrible company. You see something for really cheap. You buy it - everything works like a normal website UNTIL...in the end, they tell you it's a "team buy", so someone needs to buy it for a ridiculous price for you to get at that cheap price. Fine, you wait for them to cancel EXCEPT that refund goes to their "cash". So only way to get that money is to buy something which obviously is either a ridiculous price or a team buy :(

EDIT: Changing it to a 4 * from 1*. They did resolve it pretty quickly (could have been because of the review here as well as sending the email to Dominique though). I was still a little frustrated with the back and forth - especially after waiting for a few months for the amount to become payable.

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Original Review:

So obviously like any other cashback site, they have to get the cashback from the retailer and then pay it to you. I get that part of the equation. This is what their timeline is: https://www.topcashback.com/help/what-does-payable-confirmed-or-pending-status-mean

So essentially after it is "Payable", you should be able to claim the payout and get on with your life, correct? NO! They will tell you that you will get the payout in <3 business days but it will never come. Then when you open a support ticket, they will request you to send invoices, explanations of what the transactions are etc etc - essentially hoping that you just give up on your money.

I have roughly $350 pending payout and I am getting the run-around :(

And they ask why Barnes & Noble is failing. I wanted to buy the "Essential Elements 2000: Comprehensive Band Method: B Flat Clarinet Book 1" for my daughter.

I typed in "essential elements 2000 for Clarinet" in Amazon.com and it came up with a list of 51 results out of which the very first one and the one after that was the one I wanted (I needed Book 1) - these 2 were followed by 2 more results for Book 2 and then a whole page of other clarinet results (for the same book, but listed with slight variations because they were from 3rd party sellers).

I decided to do the same thing at Barnes & Noble. This time, I got 71 results out of which 30 were on the first page. Now the way they were listed, the only part I could see was "Essential Elements 2000 for..." on most of the 30. I had to mouse-over to see the entire description. Fine, no biggie right? Guess what, the clarinet books were #10 (book 2) and #13 (book 1) respectively. Also, they were not listed that way - they were listed as BB Bass Clarinet and BB Clarinet. What was the rest of the stuff on the first page you ask? The very first was Violin Book2, followed by Flute and then Viola Book2. Why in the world would you show me those when I was searching for a Clarinet book? Ok, now B&N DOES NOT have the book in stock - it is only available from 3rd party sellers. So, the store that ONLY sells books does not have a book in stock?

You can imagine the end result - I ordered from Amazon, got 2-day shipping and it will be here Monday. Amazon - Woohoo, Barnes & Noble - FAIL!