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sunita w.

wickford

Contributor Level

Total Points
80

1 Review by sunita

  • Team Knowhow

7/15/21

I bought a hotpoint washing machine and I have had it repaired 6 times in 6 months for the same fault.
The customer service helpline is terrible as they pass you onto different departments just to book in an engineer. The engineer has replaced a different part every time and the machine is still leaking!
I've paid a plan for 6 years now and it is cheaper to buy a new machine than pay for the plan!

Tip for consumers:
terms and conditions of the plan

Products used:
currys pc world care and repair plan

Service
Value
Quality

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