Shell S.

This company is terrible. Their business dealings are shady at best and fraudulent at worst. I rented a 10ft truck for 24 hrs. They told me the truck had less than a quarter tank of gas, and that I could return it with the same amount in it. That truck had ZERO gas in it when I pulled out of their lot and they wanted it returned with gas? Also, they charged me $222 in addition to the cost of $117 for a one-day rental. Someone from the company called me and said it was because I returned the truck 3 days later. When I confirmed I returned the truck to the same pick up location 24 hours later, they told me it was because I did 200 miles over the 30 miles that I originally paid for. It was my word against their odometer which I think is rigged or something. The town where my storage was was 12 miles away from my home, which is a verifiable fact. Let's say though that it was 15 miles away, I would have had to travel back and forth over 6 or 7 times in those 24 hrs to travel 200 miles. That's just absurd! I did 2 trips to that town, which would have put me at 50 miles. I would have accepted 50 miles over to account for any stops, different routes I may have taken,etc. If they told me I went 100 miles total. I would have accepted to pay the additional $50 or $70. But y'all can't make me believe I went 200 miles over, that's just robbery! I hope you enjoy the $337 because that's the LAST TIME I will do business with UHAUL and you best believe EVERYONE I come across will be warned!