RUN AS FAST AS YOU CAN FROM THESE FOLKS! Ordered 2 pairs of shoes on Wednesday and paid extra for 2 business day delivery. Tracking order and discovered delivery is set for Monday. What is a business day? Placed order at 12 PM on Wednesday... would 2 days be Friday? Trying to cancel and it's impossible. I won't be here for delivery as I am traveling all week... If this is a subsidiary of Zappos, I wouldn't waste my time with them but go directly to Zappos. Call center is in the Philippine's and truly unable to help.
Hi Susan - while we are unable to comment publicly on specific order or account information, we do apologize for any confusion or disappointment regarding our shipping time frames. More information regarding our expedited shipping process can be found at the following link and we apologize again: https://www.6pm.com/shipping-and-delivery-questions#expedite-shipping