I also got lead to this page by accident trying to find out what renewing my passport would cost. You never get to any prices until after you hit the button to accept the agreement. I was charged $129.00 for nothing. I complained to my credit card and they could not "after investigating" retrieve my money. Apparently after you hit the ok button it's all over for you. Even though I never used the service past the initial web aplication. I still was finacially responsible for them being "available" to help me.