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Susan F.

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1 Review by Susan

Pop Cult Family

  • Pop Cult Family

“RECEIVED OVER TWO MONTHS after placing order. SHIPS FROM CHINA.”
5/19/21

I was suckered in by the "folksy" ads, so I placed my order for PJs on March 7th. 'SHOP' tracking showed my order being moved around China. It left China by plane on April 11th - destination unknown and no more updates. After numerous, unsuccessful emails and messenger messages (because I was complaining on their Facebook posts, which they would delete), my product finally arrived May 18th. Small family business? HAHAHA. They're made in China and ship directly from there - not even to the vendor! What a sham. They need to stop advertising and making false promises that they can't deliver. Over 2 months for a pair of pajamas is ridiculous. I don't care how cute they are.

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