Susan H.

Great concept BUT...
I have tried to make thredUp work for years because I love the idea and the concept. Each time I tried there was a stumbling point or road block that discouraged me from continuing that effort. Once again, and I think the third time charm thing might apply in this case, they have made it abundantly obvious that they are not interested in my business.

When I ordered my first bag I eagerly filled it to the brim with well maintained, brand named items. It took over six months for them to get posted and then when they finally sold I made a couple dollars for each item. I realized that it made much more sense to share my items with our local thrift store who benefit local charities.

Second time, I was looking for a specific dress that I had fallen in love with and hoped to find it there. No luck, but in my search I found a couple other cute items so I thought...it's been a while, maybe they have gotten past their initial growing pains. Sadly, not the case, what a shame!

Most recently I came across an old bag that I had ordered during round #2. Started filling it up, shipped it off before realizing I had more clothes to add. No problem, I thought, I'll just put in a request for another bag. It is at this point that I discovered that they had begun charging a $16 handling fee for each bag ordered. Add that expense onto the "whopping payout" I was getting for the items that they were selling and...I learned my lesson.

I am sad to say that what seemed like a great concept has proven to be very disappointing. There are many other options out there, choose them and not this one.

After struggling with our old appliances for years we finally upgraded everything over the last two years. I would at this point take my old appliances back gladly. And like a fool I purchased everything from Lowe's. They were so kind on the front end but good luck getting any help after the sale and the items have problems. They will jump behind that "30 day" clause so quickly it will make your head turn. Currently out of 6 new appliances three of them are not working and they bottom line just don't care.

So... word to the wise, it might cost a few more dollars to deal with a local business over a large chain but the extra expense will be well worth it. I have a large order waiting for payment there and they will be waiting a long time before I spend any more money with them. Thank you Lowe's for the reminder that price is not always the most important factor and the value of small, local businesses.

I have two diabetic friends who are on Prozinc. Best price around and even with the expensive shipping, because it has to be kept cold, they are cheaper than any other option. Always great to work with and easy to purchase.