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Susan K.

Contributor Level

Total Points
80

1 Review by Susan

  • PepBoys

7/29/23

Called to see if my tires came in. Manager ordered them for me and said he would call when they came in. He never did. Employee on the phone was very rude and slammed the phone down before I could ask a question. Came in on Saturday morning to get tires.put on and same employee is behind the desk. Again very rude. Actually he made me very uneasy because of his attitude. I have been a customer of pep boys for 9 years and have never been treated like this and quite frankly am very disappointed. I will be taking my business elsewhere

Service

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