I paid the 30 dollars to subscribe to this service in order to message several of the petsitters in my area. No one messages me back. I wrote customer service for a full refund and was told I should wait 2 weeks for a reply and that it's a self service site and I can't expect them to find someone for me. Who said anything about that? I know it's self service, I know how it works. Or should I say, doesn't work. Do not subscribe to this website. It's horrible, customer service is horrible. I will continue to fight to get my refund