Susan L.

On April 27th, I ordered two portable cell phone chargers twin packs. The cost was $14.00 per pack plus $4.00 shipping. On May 7th, (11 days after I placed my order) I received an email stating my package had shipped which included a tracking number. I kept tracking the shipment which for some strange reason was shipped to San Diego, California. My billing and shipping address is in Indiana! When I saw my package was labeled out for delivery in San Diego, I called Nomorerack. I was disconnected from the first call. The second call to them resulted in my speaking to a supervisor who said there was nothing they could do! I noticed during that phone call that I received a voicemail. That was from Nomorerack. It was the first lady I had been disconnected from. I asked to speak to a supervisor and was connected to Leah. She was somewhat sympathetic, although when I suggested that since they had already had my payment thru paypal for 18 days, I saw no reason why they couldn't send me another set and overnight them, since I needed those chargers for the weekend.
She informed me it wasn't possible to overnight them to me, but her vendor reassured her I would have a delivery by either Monday or Tuesday. Well, it is now Thursday afternoon, and I still do not have my portable cell phone chargers that I paid for 26 days ago.

I am totally disappointed in the service from Nomorerack and because of the way they have handled this situation, I will not be ordering from them ever again.