I ordered 2 wigs when I started chemotherapy. I was bald by the time the first wig arrived several months later, which looked nothing like what I ordered - wrong style and color. I contacted them and was told they would refund money from second wig. Months later, same story from them. It is now over a year later... no wig, no refund. These are awful people with sub par products, if you get them, and they have no intentions to refund anyone's money. The government should shut these folks down.