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I sold an item for under $10 and wasn't told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. No one would help me and transfer it in the other ways paypal, credit card, mail a check or let me speak with a supervisor. Ebay does not do this. It is just a sleazy way to get more money from you. Stick with ebay and don't use this app.
Susan M.'s review of Mercari earned 4 Very Helpful votes
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I am appalled. I should've looked at customer service reviews before I put my order in so many...
Hello Susan,
Please note that there is no direct deposit processing fee for requests $10 or over. We apologize for the lack of clarity with this fee and appreciate you taking the time to share your concern here.
Please feel free to reach out to the in-app Help Center or email contact@mercari.com with any questions or concerns. We'd be happy to hear from you.
Best Regards,
Team Mercari