I have already filed a fraud complaint with my bank and the AG's office in MA. They take money for product they claim is delayed by their supplier... they even charge for express shipping when they have no product. When confronted with my complaints via their email they said product shipped but they had no tracking number, no estimated delivery date... it is a stall. This company should be shut down. Do not order from them. You will have to report the fraud to your bank and to the consumer division of your state AG office.