I needed to return three floodlight cameras because I decided to go with Ring spotlight cams. Got my return shipping label on 7/21 and still waiting as of 8/25 for credit on my credit card! Ring confirmed receipt of returned product on 7/27 but has given excuses such as Covid, warehouse issues, previous rep did not write a ticket, ticket was not escalated, person in the back office has to process credit. The "alleged" back office person processing my credit does not have a phone number or email available though! NEVER EVER AGAIN!