Suzanne K.

Boots arrived promptly but had to pay extra £30 tax on delivery (not made clear on the website). They were poor quality - obviously fakes. The site had been very sneaky and didn't show the soles of the boots or the back heel picture where the label is located, so you couldn't judge for yourself whether they were fake. Emailed them to complain and they said to send them back for a refund, which will cost me £18 plus they take a 30% cancellation fee. I should have followed my mantra - if it seems too good to be true, it is too good to be true...