Suzanne M.

They have terrible customer service! I made the mistake of ordering some items one evening and decided the next morning that I should cancel the order. I sent them an email canceling my entire order. They replied the following day asking me why I canceled my order. I just told them I changed my mind and please return my money they had received through PayPal. The next day another email came saying they would give me a 10% discount to keep the order. I said, "no" that I wanted my money returned. I continued emailing them that my order needed to be canceled and my money returned. Then 2 weeks later they send an email stating that part of the order has now been sent out. I was not happy and told them to cancel what ever was left and not to send me anything else. So another week later they email me that the rest of the order had been sent. I sent a complaint to PayPal because I was getting nowhere with Taylor beloved. PayPal couldn't refund the money because Taylor beloved had shown proof they sent the items, even though I sent PayPal all the emails back and forth between me & Taylor Beloved. I immediately sent them their items back, which were as suspected, cheaply made. It cost me $89.60 to send them back to "China". It took a total of 2 1/2 months to get my original payment back, but the will not refund me the $89.60 I had to spend to send them their items back that were canceled and should have never been sent. DO NOT ORDER FROM THIS ONLINE CHINA SHOP"