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SUZY R.

Contributor Level

Total Points
81

1 Review by SUZY

  • CanvasDiscount

6/29/20

They have the absolute WORST Customer Service! Have been trying to reach them via eMail & telephone since June 1 in regards to several large and expensive Acrylic prints that have been printed TOO LIGHT & TOO WASHED-OUT. My "30 days" to get a refund is running out, now. And I HAVE GOTTEN ABSOLUTELY NO RESPONSE except a canned email about how they'll get back to me in 1-2 days, then 3-5 days, and still, NOTHING.
As you can see in the picture of the flowers, the Acrylic print is extremely light and washed-out - especially compared to the original on my monitor. This is an EXPENSIVE 30x40" print - AND they failed to attached the aluminum backframe for hanging it! The bobcat print is 20x20 and is also devoid of color, detail, and contrast. Which defeats the whole purpose of getting Acrylic prints!
Yet another was printed "backwards"...
I guess you get what you pay for... Sad. Family-owned, American company. Would have like to give them more business. But this is ridiculous.

I DO NOT RECOMMEND THIS COMPANY!

Tip for consumers:
DO NOT USE FOR ACRYLIC PRINTS
DO NOT USE IF YOU LIKE GETTING YOUR ORDER IN A TIMELY MANNER

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SUZY Has Earned 1 Vote

Suzy R.'s review of CanvasDiscount earned a Very Helpful vote

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