I ordered sparklers for my daughter's Valentine's Day 2015 wedding back in OCTOBER 2014, my card was charged promptly and then I waited. And waited. And waited. In November I received a group email indicating the company had purportedly been hit by fraudsters attempting to retrieve customer credit card information. They offered immediate refund or follow up. I waited. And waited. After SEVERAL attempts to reach the company (voice messages, e-mails, messages through their "contact" section, etc.) I have determined this company either experienced a tragedy within or does not care at all about their customers.
DO NOT USE THIS COMPANY.