S W.’s Reviews of FlexShopper & more

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FlexShopper

Marketplace

“DO NOT BUY FROM THEM”

8/30/20

I have had nothing but problems with this company. First, they sent me FAKE airpod pro's that Apple couldn't even touch because they were counterfeit. I sent them back for a refund, they "LOST" the package and now are still charging me for an item i sent back that THEY sent me a fake of! The mattress I bought went to hell in about 3 weeks, but that's more on the other company. However, when I decided to give them another chance and ordered a new mattress, this is where the nightmare has come in. I ordered in JULY, was supposed to get it by August 6. They never shipped it, then the dates kept changing. So I went out and bought a mattress and canceled the order... over 3 weeks ago, still have not been credited back the amount of it, still have not canceled my order, and keep telling me they "reached out" to the shipping company. NEVER AGAIN will they get a dime from me!

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T-Flex F. – FlexShopper Rep Over a year old

Thank you for the feedback. We are sincerely sorry to hear about your experience. We drop ship all items from partners like Best Buy, Amazon, and Walmart to name a few. Any time an order issue should arise, we do our very best to address all order issues quickly and expeditiously. Due to the pandemic, both FlexShopper and our vendors have experienced unforeseen delay. Nonetheless, we want to make this right. We kindly request that you provide your contact information in direct message or call us on (855) 353-9289 and mention this review. Request to speak to a supervisor or manager and we will be sure to address all of your concerns. We appreciate your patience and business.