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I had an allergic reaction to this product so I contacted Essence of Argon to return it during the 14 day trial period and paying the 12.98 on shipping cost…they said I would have to pay an additional 9.99 for each item I received to get an RMA number for the return and pay for return shipping. BTW the 14 day trial starts the day you place your order, not the day you receive it.
Tip for consumers:
Was not a good experience.
Products used:
Essence of Argon oil
CaviArgon. Cream
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Even though a Google search stated there is no sneaky subscription with this company, its all...
Their customer service is the worst l have dealt with. Dec. 13, I ordered an argan oil 50 mL...
Hi,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
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AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Best,
Customer Support