I have over 25 emails back and forth trying to get a curling iron for over 6 weeks and have given up and been asking for a refund. I have asked paypal to put this in dispute. They have not updated shipping info and have not sent me my refund or curling iron -- they just keep saying wait a few more days. It has been over 6 weeks and I am not waiting any longer. Scam of a company. Hopefully paypal will come thru with my refund