Symanthia S.

In October My bf ordered me a black purse and matching wallet. Juicy sent me blue purse in wallet. Two months ago I noticed that the purse and wallet started unraveling in several places. I contacted customer service and they requested pics. I have tried to send requested pics over a dozen times and keep getting a failure notice. I called customer service again and was told that their is nothing wrong with their e-mail. You would think something that costs so much would be guaranteed by it's company. I will buy coach from now on. Forget this nonsense. This is ridiculous.