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This is a horrible business. They have no sense of integrity or ethics. Terrible customer service department. Poorly run website. They charged my credit card without any notification, invoice or receipt. Complete fraud.
Tahene H.'s review of Care.com earned 2 Very Helpful votes
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Thanks for your feedback, Tahene. As stated in our Terms of Use and twice on the upgrade page when you had initially signed up, all of our subscriptions automatically renew until cancelled. This is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. We apologize if you misunderstood our billing policies, but do hope you were able to find the care you were looking for! Best wishes!