THIS SYTEM SUCKS! CAPITALIZED LETTERS SO THEY KNOW I AM HOLLERING. I DOWNLOADED THE MOBILE APP BECAUSE WHEN USING THE WEBSITE IT TIMES YOU OUT SO FAST WHEN TYPING AN EMAIL AND THE EMAIL IS LOST. MY MAIN COMPLAINT IS YOUR CUSTOMER SERVICE SUCKS! THEY DO NOT HAVE A DAMN CLUE AND THEIR ARE UNCONNECTED TO ANY POLICY OR PROTOCOL1 ALSO EVERY TIME THE SYSTEM UPDATES IT LOSES YOU INFORMATION AND YOU HAVE TO START OVER AND UPDATE WITH A NEW EMAIL ACCOUNT BECAUSE CUSTOMER SERVICE DO NOT GIVE YOU ANY INFORMATION ONCE YOU CONFIRMED YOUR IDENTITY AND EMAIL ADDRESS THEY GO BLANK NO ASSISTANCE SO IT IS NO NEED TO SAY"CONTACT US" BECAUSE YOUR CUSTOMER SERVICE IS OUT OF CONTACT. ALSO I LOST CREDITS AND SEVERAL TIMES FROM MAKING NEW ACCOUNTS AND I AM RUNNING OUT OF EMAIL ADDRESSES LET ALONE I WANT MY ORIGINAL ACCOUNT WITH ALL MY EMAILS! DON'T GET THIS BECAUSE UNFORTUNATELY IT WILL FRUSTRATE THE HECK OUT OF YOU OPPOSED TO HAVING A CONNECTION WITH YOUR LOVES ONES AND IT TAKES ENTIRELY TOOOOOOO DAMN LONG TO RECEIVE EMAILS!