I purchased merchandise back in november with the ETA of 11-20. Later on my date changed several times after the original date. I never received the merchandise. On 12-11-21 I received a bogus email stating my package had been delivered. My family was outside at the eta they gave for leaving the package at my door. I never received a response from fashion nova. But they later told my bank the package was delivered so my dispute was denied. Do I just lose my money? This is definitely bad business.