I wish I had looked up reviews before I purchased from this site. It took a long time to get my order, but I eventually did. I bout a hose that busted within 2 seconds. When I contacted customer service, I had to pitch a fit for a refund, which they said at first that they would only refund me 1/2 of what I paid, or I could pay to send it back for a full refund. I might be able to understand that If I had changed my mind, but the item was junk/defective. The customer service agent finally said that they would provide me with a full refund. They only refunded me half anyways. Not surprised though. STAY AWAY!