I tried the app under the Free for 7 days to see if if was something I would find helpful to keep an eye on my 4 kids and their cyber communication. The trial shows two texts per conversation so I upgraded to the full account a few days after getting the app only to find that in some cases two texts was all you were going to get. The deleted texts is a joke. They make no logical sense. The full account was useless and a complete waste of money. I requested a refund because I feel they didn't provide what they advertised and all I got was a string of replies saying their contract says no refunds so too bad. They also cancelled my account and gave me instructions on what to do if I wanted to reopen it and use the rest of the month I paid for. So they cancelled the account that I paid for and made me do additional work to reactivate it but would give a refund. This app is a joke and worthless. They trick you into upgrading to "see" more but it's just as useless. Stay away, it may only be $15 but you can spend that better on a few starbucks coffees! Save your money and pass on this one.