Thumbnail of user tangop

Tango p.

Contributor Level

Total Points
88

1 Review by Tango

  • Camouflage

12/2/15

I bought a tomahawk sheath from them and on receiving it found that it was too small to fit -- the strap wouldn't reach the dome snap, so it was useless. I contacted Camouflage. They suggested that they did fit tight so try to wiggle it on. No luck. Given that, in round numbers, a $5 sheath cost me $15 to ship so I'm in for $20, I asked them to just send me a replacement. They won't do so unless I send the totally useless one back to them first, so now my $5 is costing me $35. And no guarantee the next one will fit! A customer shouldn't bear the cost of a seller's quality problems. Very disappointed. I'm appealing with one last email. I'll update if I get satisfaction. It's too bad. When you're buying on the Internet, sight unseen, you put a lot of trust in the vendor, that he'll do the right thing, esp in Canada where postage is so high.

Update: shortly after posting that, I appealed to them to do the right thing. They said they had checked others in stock and they were fine -- just tight. In other words, they don't accept that mine doesn't fit. Why they think I would want to spend time haggling with them if it did indeed fit is a moot point. After that, they stopped answering emails.

Tango Has Earned 8 Votes

Tango P.'s review of Camouflage earned 8 Very Helpful votes

Tango hasn’t received any thanks yous.

Tango doesn’t have any fans yet.

Tango isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brandon.saundersbusiness
3/1/24

Title: Disappointing Experience with Used and Defective Knife from camouflouge.ca Review: I...

Thumbnail of user harpreets90
7/7/22

I bought a cold steel katana machete from there website. The first shipment the blade has dents...