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TanXS S.

Contributor Level

Total Points
81

1 Review by TanXS

  • Sunsky Wholesale

3/6/24

Paid $113.30 for an item after coupon, but the package is lost during transition. Which I do blame the delivery company more. However, after usps reimbursed me $106.35 (the insurance only covers up to $100, and $6.35 is the shipping charge). I did ask SUNSKY to refund the rest few dollars after, but they refused and said it's entirely delivery company's fault, and they won't refund any for it. Ok, but this indicates if you do purchase a lot, and the package is lost during transition, bad luck for you but they won't refund you a cent for it. I don't really suggest to purchase from this wholesaler. Even if it's not your fault, you should help the buyer get their money back from the delivery company, but in USPS unless you've purchased enough amount of insurance, you won't likely receive the amount you've lost, SUNSKY didn't mention any of insurance part, which they might also blame delivery company for it because it's not directly shipped by USPS but from a delivery company in China instead. Domestic shipping by USPS afterwards.

Tip for consumers:
Shipping really slow, provably they won’t ship it even a month after your purchase.

Products used:
None, my package lost

Service
Value
Shipping
Returns
Quality

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