Tanya-Dawn H.

I ordered a made to measure evening gown in October with express service and expedited mail so that it would be ready for a photoshoot - it was not cheap but looked super in their photos. The dress arrived surprisingly quickly but I was immediately struck that the flesh-toned mesh was white and there were huge ugly seams where the promo picture showed none, but worse was to come because it was entirely the wrong size - I think they just had this in stock ( probably a return from another poor sap) and was far too small. I went through huge hoops sending pictures with detailed measurements and every time a different 'customer agent' would reply asking for clarification in poor English or offering me few pounds so I could get it altered locally(!) What a farce - this is their tactic. Send you cheap rubbish then offer a tiny discount. I eventually went to my bank and after several more months got my money back. These people are a disgrace - don't even think about it!