So I been shopping with chewy for awhile now but haven't ordered anything in awhile however based on past experiences not once have I had a problem with them I have always received extremely fast shipping practically over night most in one day wait times because of warehouse it just depends on the item and if they have it in a local warehouse if not then it can take few days to receive but I never had an lost order an issue with a order non of that they are actually really good with product I have an cat tree that I gotten still standing and holding up most stores have this pill called Cosequin they have it in 20 or less then but chewy has it in 250 when your dog only takes about 1/2 to 1 you know what that size bottle is 3 year supply