Tara M.

This is the most unreliable site ever. I booked a night stay at jfk a week before my stay with the total amount of $135 including tax and state tax only to get an email from the hotel few hours to my check in that my total is $168. I called the hotel and I was told they have nothing to do with the price booking.com gave me. I didn't plan to spend an extra $33. This just shows this site is the worst place to book a reservation. Better to deal with the hotel directly than booking.com
And did I mention their customer service sucks.