On November 28th 2023 I ordered a Seatcraft Republic gray leather loveseat, after ordering I got looking at the reviews and if I would have done the reviews first I might not have ordered but I can say that everything 4seating.com said what was going to happen, happened, how it was going to ship, how quick I was going to get my loveseat, it was spot on, I live in Southeastern Michigan and the couch came out of the south end of Texas, when it got here, on time, there wasn't a single mark on the box, I opened box while the trucking company was still here delivering to make sure I was getting what I ordered and there was absolutely no damage to the box or loveseat and exactly what I ordered, a few weeks later a family member put a slight dent in my cup holder so I got a hold of 4seating.com and explained what happened and I paid for another one, it promptly came out except it was a Black Chrome, not a Silver Chrome that I needed so I called them back up and they are now sending me out a silver Chrome at no extra cost.