I want to be able to give a better review than this but I'm only able to say what I've experienced: the delays are horrendous. I preordered merch back in May or June of 2023 and the initial shipment was supposed to be sometime in September. There were delays on their end and they sent out an email alerting everyone to the delays and notifying that shipment was delayed to November. No big deal, thanks for the update. November came and went; I sent an email, they replied that shipment delays are extended to the end of December. Okay. It is now January 2024 and I haven't heard any updates on the shipment of my order. I'm moving and need to update my address at this point--here's hoping I get a better reply than simply "supply chain issues" and "delayed" again.
For what it's worth, they gave me a code for a discount on a future order--which is nice--however, I don't forsee myself ever ordering from them again.