Taylor H.

I ordered 4 items from wetseal online. I later found out that they charged me for 5 even though I only received 4 items. It took about 3 weeks for delivery even though the website said 7-10 days. The items were just thrown into a box and shipped to me, and only one item was actually packaged in a little plastic bag like how all other stores ship their items. All the clothes I ordered were terrible quality. I bought a cold shoulder top and one of the shoulder holes was larger than the other. I also ordered a pink cardigan, and when I took it out of the box it was knotted and twisted and there was a huge black oil stain on the side of it. The receipt that came with my order was crumbled up and as I read it said that the price for each of my items was $1.00 even though I had paid over $50.00 total. So when I tried to return everything in the store the associate said she could only give me $5.00 because that's what the receipt said which infuriated me because I had paid over $50 for crap clothing and now wetseal wasn't even going to give me my money back. I had to search through my emails to prove that I actually bought my items because the receipt they gave me wasnt acceptable. In the end they only gave me store credit which is worthless to me now since their items are horribly made and cheap. Wetseal is a scam and a horrible store. I'm never shopping there again.