I placed a "rush" order for $80+ and 11 days later NO order and they did not EVEN SHIP IT OUT YET.
I contacted customer service and they said they would cancel the ENTIRE order. The customer service rep. Said she cancelled my ENTIRE ORDER. I get an email saying they cancelled one item for $5.00 and another email saying they shipped my order out that same day. NOT A COINCIDENCE.
NEVER USING THIS COMPANY AGAIN!