Tekin M.

"Quilted memory 3000 Pocket spring double mattress"…
We purchased a "Quilted memory 3000 pocket spring matress where we paid £134 plus £20 for delivery. After having slept on it the first night, places where our bodies laid have sunk! Total disappointment! Our old mattress is in a better condition than this one! I am disgusted that first time ever I bought something from wowcher proved to be totally useless!... to make things worse they tell me I cant return the matress after just one day!... do not have antyhing to do with these thieves!

As of today this is what I received as a response of SUING boyh Wowcher and PayPal: (you people should also do the same to these thieving companies.
AS of today this is what I received from wowcher (paypal also wants to settle it out of court):-

Liam Flood
12:19 PM (8 hours ago)
To me, Wowcher

Dear Tekin Moustafa

We write in response to your claim number J25YJ971, dated 18th July.

We note that the cost of the order in question amounts to £153.99 yet you have claimed for £485.99. We consider your request for us to pay an additional £332 to be both unsubstantiated and unreasonable. However, to avoid both parties entering what may be lengthy legal proceedings we are prepared to offer payment of £203.99 to settle your claim and immediately dispose of these proceedings. This figure has been calculated as set out below:

Cost of product plus delivery: £153.99
Court fees: £50

This offer is made without any admission of liability and in full and final settlement of:

A) claim number J25YJ971; and

B) all and any actions or claims against Wowcher Ltd in relation to the matters claimed, or in connection with such matters.

Please confirm by reply a) the account details to which payment should be made (as specified below), and b) that you will notify the Court that the claim has been settled and the hearing shall be discharged.

- Account Number:

- Sort Code:

- Bank address:

- Account holder name:

Yours sincerely

Wowcher