Asked for a new Kindle,was advised and sold a fire HD8 which bis an ipad with a Kindle app. We did not know any better at the time,so on holiday on kindle cannot read the screen in sunlight. On returning it when back and within the 30 days,was told as it had been opened there was nothing they could do.We are currently in the market for white goods, a vacumn, and tele but will shop elsewhere, wished i had read reviews first.T.J.STEADMAN