Teresa D.

I am NOT that person. You know, the one who jumps at every chance to go online and complain about a company. I'm more likely to assume that there's been an oversight, a mistake, etc. This time, ThriftBooks has really gone too far, even for me. I bought a book from them, through the ABEBOOKS platform. It was advertised as a HARDCOVER in GOOD condition. It was NEITHER. For TWENTY dollars, I got a beaten up, uncorrected galley proof. For anyone not familiar with book publishing, the uncorrected proofs are sent to authors on cheap paper with no binding, for their review, to avoid spelling error, or typos. It even sayd on the cover, "NOT FOR RESALE." This is not the first time I've bought a book from them that was not as advertised, either a hardcover that was a softcover, or a book described as being in GOOD or VERY GOOD condition, that I tossed into the trash as soon as I received it. This time, I reached out to them, and what I got back was an insult. I git instructions on how to use the ABEBOOKS platform to request authorization to return the book. Seriously?

This organization is a disaster. It's run by cliques. If you don't agree with their political and social issues views, you are summarily expelled. I would sue if I could find an affordable attorney.