I order two 8x10 portrait prints. They printed them in landscape and not portrait. Charged $24 shipping as they sent the pics in separate mailers. $13 each. The prints are no good and they refuse to resend them in correct orientation. I believe the scam they are pulling is they purposely print them incorrectly, and offer you a refund for the print, $4. Then they demand you reorder it and pay shipping again. The money they make is in the shipping. They will not correct their mistake. Take your business elsewhere. I'm currently going through PayPal to get my money back.