Terrance M.

I filled out an application for 1048 Megan Cross Lane in Kernersville NC. I qualified easily and was sent a proof of income online application. I started to fill it out and it asked me to log in to my bank with my user and password on an app I never used. I called your number and talked to someone who barely talked English and informed them that I was not going to do that. They then contacted the lease department, and I was told the same thing. That was strike 1. I looked online for an office near me and found one in Winston Salem. Drove out there and found an empty locked office. That was strike 2. I then looked online for information on your company and read in black and white that you would never ask for bank information. That was strike 3. I also found out that my daughter rents through you and she just gave pay stubs for proof. I had to cancel my application for obvious reasons. I can't see anyone giving you that kind of information online, so I'll look to see if it's still available when my lease ends in July. I thank you for your attention...

Terrance S, Manis

Location: Austin HQ