T W.

We started a page for my husband as he went thru a cancer diagnosis and treatment. But only learned by accident that the site solicits donations and it appears you are donating to that specific persons page, but NO! It's all income for the company. I complained to their customer service and was given a very canned answer, which was unhelpful. And then told me that refunds can be requested for donations. So I reached out to those that donated and let them know, and the process to reclaim their $$, but SURPRISE! No one would answer the phone!

I deleted my page completely. I am so disgusted that this site would take advantage of people in this deceptive way. Based on what I was told by friends and family, Caring Bridge made about $650! That could have been used for medical costs!