Ordered spectacle magnifiers 20x magnification. Eventually arrived, 1 of 2 lights dead, put them on to test and found that anything I wanted to look at had to be only 18mm from the lens, no room for tools and far to close to use both eyes, which is the basic purpose of the design. I cannot understand why any company can make or sell something so appallingly bad.
I have claimed a refund, what do you think my chances are?