Terry S.

As a long time customer I am very disappointed in your online order pickup process at your Oakville / Trafalgar location. Place an online order for pickup to avoid entering the store. When we arrived, we were informed by an employee at the store, that we needed to wait in line (about 35 people) with the others that were waiting to enter to do a normal shop. Once we waited, we were to go into the store to pickup our order, then would have to wait in the cash registered line with the others to pay for the order. This defeats the whole purpose of ordering on line – so I left without our order.
Come on Ren's, get your curb side pickup process fixed.