Tess E.

They are hoarding customers to choose standard delivery because it seems cheaper without customers' knowledge that the service is worst. They don't have a proper warehouse set up yet. Unlike other delivery services like J&T Express, they have warehouse almost in every town. Can you Imagine where your parcels being stock for more than 4 weeks now? They couldn't attain to follow their own turn around delivery time. They should have set up proper warehouse and deliver personnel assigned in designated areas. The delivery men told me that most of them only deliver parcels near the warehouse. My location is within 6 km from their warehouse and they fail to deliver such parcels. They are not organize and incompetent with their services.