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You can private message me on this. Or else provide me with a direct line or email if you are genuinely keen to help. I have emailed via your website and app several times with no response.
Rang 5 times for a receipt for my flight. Still waiting. Would not allow any changes to my reservation. Would not allow any refund. Rude. X 2 staff members Pretended to not be able to hear me and hung up after waiting on hold for 10mins. Placed on hold constantly during the call. Terrible experience. Pay more and enjoy peace of mind by avoiding this company.
Hello Tess,
I apologise that, on this occasion, your experience of Opodo was not entirely satisfactory.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.
Tess N.'s review of Opodo earned 2 Very Helpful votes
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Hello Tess,
Can you please send us your booking reference using the link below so we can look into this further for you:
https://tinyurl.com/ka77d8u
Best regards,
Christos - Customer care.