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Tom G.

Contributor Level

Total Points
80

1 Review by Tom

  • Ronell Clock Company

4/14/23

1st Time Customer.
I purchased 3 small battery operated Quartz Clock Movements including clock hands and sweep second hands through their website. The purchase total indicated shipping charges would be determined later but I went ahead and paid via CC assuming the shipping charges for a small item could not be that much. After completing the on-line purchase I decided to call Ronell Clock Company to confirm shipping charges and shipping details as there was not any information regarding shipping time on the web site. The person on the phone was not only very knowledgeable and helpful but very pleasant at the same time. I would strongly encourage any first time customers to do as I did and follow-up your on-line order with a phone call and I think you will be pleasantly surprised. I have purchased similar clocks from other on-line vendors and have paid sometimes 3 times as much for the same item. Clock prices at Ronell Clock Company are the best I have seen for small quantities. Shipping is generally completed within the same day. From my experience this is a quality business and while ordering on-line is the best way to order try calling to confirm your order a couple hours later as they will have all your order information and I think you will be very pleased.

Tip for consumers:
Ronell Clock Company is located in Oregon and I am in Florida, I received item in 3 days 1st Class USPS. Can't beat that. Talk to these people, they do business in a very personal way.

Products used:
Clocks and Clock Hands

Service
Value
Shipping
Quality

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