I ordered a miner from them, then decided I didn't need that specific one. Their customer service reached out and refunded me. I though it was a great company, so I ordered a different miner from them. I since emailed a couple times asking for shipping date. They resounded very generally like "you'll receive an email when it ships". Now I simply haven't received the item, and they won't issue a refund. I'm out almost $400 because they refuse to send my item or issue a refund. Awful experience.
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I own 3 different Heritor watches, ranging in value of $500 to $850. I absolutely love everything about them. Their looks are amazing. The quality and workmanship of each one is excellent. I am going to keep buying ones I like. Love the brand.
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