My first time purchasing Hollister online and the last minute they cancelled my order. Since it was purchased on a gift card and the e-mail said that it was processed and was being shipped out I threw it away, only to moments later find out that it was cancelled and unable to get my money back. After a whole month of calling, and writing multiple emails they said that they were going to put the money back on the card, but I explain to them the whole situation stating I don't have the card anymore and they said there is nothing they can do. Don't purchase from here unless it is shipped to store! Lost $149.79