STAY AWAY OF THIS COMPANY
Do you want something from this brand? Think twice. After one month I finally received the product (from China). And the quality is terrible, with the price we pay we can get much better quality in any outlet. So after contact them to return the item as I'm unsatisfied, this is their answer:
Thank you for contacting us with your issue.
We are sorry to hear that you are unsatisfied with your product.
If you would like to return your unwanted items and get full refund, We will provide the return address. Our return policy is that every unwanted items need to be returned directly to our suppliers.
Please understand that we cant give you a prepaid return label and as per our return policy You will have to cover the return shipping. We understand that this can be frustrating and international shipping can be sometimes more expensive than the product itself.
We would like to offer you a 15% refund and you can keep the product, because if you want to send it back youll need to pay for the shipping, as we told you previously.
Thank you for your understanding, We are waiting your reply.
Best regards,
Giovoss Customer Service
Hey, Thiago
Thank you for taking the time to share your experience and we regret to hear this, we’re ready to help make this better for you, shortly you will receive a private message from us so we can evaluate your account and give you more details on this matter.